Shipping Policy – Joy City
This policy explains shipping timelines, delivery terms, and logistics procedures for orders placed through our website.
- Order Processing
Orders are processed within 3-4 business days. During festivals, promotions, or high-order periods, processing time may slightly increase.
- Delivery Timeline
Standard delivery within India usually takes 3–10 working days depending on location. Remote areas may require additional transit time. Delivery dates are estimated and not guaranteed.
- Shipping Charges
Shipping charges may apply based on cart value, location, offers, or courier policies. Any applicable charges will be shown at checkout before payment.
- Delivery Conditions
Customers must provide accurate address and contact details. Failed delivery due to incorrect information, customer unavailability, or refusal may result in reshipping fees.
- Tracking Information
Once shipped, tracking details will be shared via email or SMS. Customers may monitor shipment progress through the provided tracking link.
